Incorrect torque wrench leads to recall of 245 Honda Ridgeline and Passport vehicles.

Honda Issues Recall for Ridgeline and Passport Vehicles Due to Torque Wrench Error

In a rather unusual turn of events, Honda Motor Co. has announced a recall of 245 Ridgeline pickup trucks and Passport SUVs due to a manufacturing error involving a torque wrench. The recall was initiated after it was discovered that an internal ball joint housing in these vehicles may not have been tightened to the correct torque specification, potentially leading to a loose ball joint housing that could detach from the steering rack.

The National Highway Traffic Safety Administration (NHTSA) report highlighted the seriousness of the issue, emphasizing the risk of a ball joint coming off the steering rack, which could pose a significant safety hazard on the road. All affected vehicles are from the 2023 model year, and Honda estimates that only 1% of the recalled vehicles may have the defect, approximately 2.45 cars in total.

Symptoms of a defective vehicle may include abnormal noises and vibrations in the steering system, but as of March 1, 2024, Honda has not received any warranty claims, injuries, or fatalities linked to the problem. Nevertheless, the automaker is taking proactive steps to address the issue and ensure the safety of its customers.

One of the intriguing aspects of this recall is the detailed explanation provided by Honda and its supplier NSK regarding how the error occurred. According to the report, inadequate maintenance of the steering gearbox workbench led to the steering gearbox not being properly secured, prompting an alarm during the adjustment process. In an attempt to bypass the alarm, an operator mistakenly used the torque wrench on the torque analyzer instead of the intended part, ultimately causing the manufacturing error.

Despite advancements in automation and technology, incidents like this serve as a reminder of the human element in the manufacturing process and the importance of proper training and oversight. Affected owners will be notified by mail and instructed to bring their vehicles to authorized dealers for inspection. If necessary, the steering boxes will be replaced to rectify the issue.

NSK, the supplier involved in the production error, has implemented corrective measures to prevent similar incidents in the future. Inspections and repairs were conducted on related workbenches in September, pre-shift workbench checks were introduced, and operator training was enhanced to ensure proper use of tools and equipment.

For any inquiries or feedback regarding this recall or related matters, readers are encouraged to contact the author, Chris Tsui, at chris.tsui@thedrive.com. Honda remains committed to addressing this issue promptly and safeguarding the well-being of its customers.